About Vocality

Vocality is a British designer and manufacturer of secure critical communication solutions. We provide Push-to-talk radio, telephone, video and data over a broad range of technologies, including cellular, Wi-Fi and satellite networks.

As part Cubic Mission Solutions (CMS), Vocality helps provide networked Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C4ISR) capabilities for defence, intelligence, security and commercial missions.

Since 1995 our talented development team has constantly found new ways of enhancing communication that set us apart. We inspire trust from a global client base of the highest order; government, defence, emergency services, aid agencies and distinguished media agencies. 

Regardless of whether your needs are tactical or commercial, and no matter what tight corner of the world you find yourself in, our diverse and unique product capabilities give you the tools to communicate with conviction and clarity.

Vocality is a wholly-owned subsidiary of Cubic Corporation.


Vocality's Markets and Users - At A Glance

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Our Strengths

Acceleration and Optimization

Acceleration and optimization lie at the very heart of Vocality, for over 20 years we have dedicated ourselves to providing the most efficient networks regardless of infrastructure, technology or borders. Our PACE+, PEP and SCPS technology ensures that data is transmitted efficiently, voice calls are clear and video transmissions remain smooth and jitter free.

Our products are designed to support multiple connectivity types including low bandwidth, high latency networks such as satellite and radio. Customers report significant efficiency and performance gains with a Vocality enhanced network.

Security

We fully understand that you want your data to be secure and that levels of security can vary depending on your organization. Vocality solutions are compatible with a wide range of security solutions. These can be embedded directly into our product utilizing the latest IPSec protocols with AES algorithms, or via integration with customer-supplied encryption devices, such as those used in government and military applications.

Unified Communications

Customers often have multiple connectivity types, ranging from fixed line such as ISDN, ADSL and PSTN through to mobile, satellite and push-to-talk radio systems. This can mean using products from numerous vendors to provide connectivity. Vocality is different and interfaces with all these technologies, providing you with a single managed solution that allows connectivity regardless of location.

Portability

From server rooms to remote location vehicles and all the way through
to backpacks, we have a range of solutions designed to provide the lowest Size, Weight and Power possible. We offer both hardware and software- only products allowing our customers to find the best solution to meet their needs. 


Organization Details

People are, like in any organization, key to Vocality's success. Split between its UK head office and its sales and support office in near Washington DC, Vocality employs nearly 40 people - about a third of which are involved in innovative R&D activities, creating a strong intellectual property portfolio for the organization.

 

Quality Certification

Vocality has an Integrated Management System, which addresses Quality and Information Security management.

This has been approved by LRQA as meeting the requirements of
ISO 9001:2008

 

It is the Cubic Defence UK Ltd, Shackleford Site, Quality Policy to ensure that our network solutions achieve high standards of performance and reliability. To do this we will fulfil our obligations and commitments set on service providers by regulatory standards and best business practices.

Our policy is to work closely with our customers in pursuance of excellence in all aspects of our services. Employees must have a positive commitment to ensuring the quality of our services is established and maintained at the highest level and must respond quickly and efficiently to achieve the performance standards required of them.

The policy is based on the fundamental principles of measuring and planning for continual improvement. This will be achieved by implementing strategies designed to improve upon customer satisfaction, service quality and technical innovation. Progress will be monitored by reviewing a set of risk-based metrics, set out in the Vocality Metrics process document.

The quality policy involves everyone employed to work on this site. They must fully understand the principles and objectives involved. Practical assistance and training will be provided whenever necessary to ensure that the appropriate knowledge and experience is acquired for the successful implementation of required actions.

Vocality is committed to complying with the requirements of its quality management system and ensuring its continuous improvement, in accordance with the ISO 9001 standard.

This Policy is reviewed annually.